Coalesce360, LLC (“Coalesce360,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile applications, website (coalesce360.solutions), and related services (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, company, role, and any details you provide when you create an account, contact support, or use certain features.
- Account & Support Data: Authentication data, support tickets, feedback, and preferences.
- Device & Usage Information: IP address, device identifiers, app version, browser type, operating system, pages or screens viewed, and interactions.
- Cookies & Similar Technologies: Cookies, local storage, and analytics to remember settings and improve the Services.
No sale of personal information: We do not sell your personal information. We also do not share your data with third parties for their own advertising purposes.
2. How We Use Information
- Provide, operate, and improve the Services
- Authenticate users and secure accounts
- Personalize content and experiences
- Communicate with you (product updates, support, security notices)
- Analyze usage to improve performance and reliability
- Comply with legal, regulatory, and contractual obligations
3. How We Share Information
- Service Providers: Trusted vendors that process data on our behalf (e.g., hosting, analytics, email delivery, customer support) under contractual confidentiality and security obligations.
- Legal & Safety: When required by law, subpoena, or to protect rights, safety, and integrity of our Services or users.
- Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.
4. Data Security
We implement industry-standard security measures, including encryption in transit, access controls, and secure hosting environments. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information as long as necessary to provide the Services, for legitimate business purposes, and to comply with legal obligations. You may request deletion subject to applicable exceptions.
6. Children’s Privacy
Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
7. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
To exercise your rights, contact us at privacy@coalesce360.solutions. We may need to verify your identity before fulfilling your request.
8. International Transfers
If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where we or our service providers operate, which may have different data protection laws.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post changes on this page and update the “Effective Date” above. Your continued use of the Services after an update constitutes your acceptance.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Coalesce360, LLC
Email: privacy@coalesce360.solutions
Website: https://coalesce360.solutions