Overview
Coalesce360 respects the importance of privacy and responsible data handling across data collection, use, and security.
This policy is intended to describe, in plain language, the types of information we may collect, how we may use it, and how users can contact us with privacy-related questions. This page is provided for general informational purposes and should be reviewed by legal counsel before being used as a final legal policy.
Information we may collect
We may collect information that you voluntarily provide through forms, email, demo requests, or other communications. This may include name, company name, email address, phone number, role, and information about your business needs.
We may also collect basic website usage information, such as pages visited, browser type, device information, referral source, and general analytics data.
How information may be used
- To respond to inquiries and demo requests.
- To provide information about Coalesce360 products and services.
- To improve website content, usability, and performance.
- To support customer onboarding, service delivery, and account communication.
- To maintain security, troubleshoot issues, and protect the website and platform.
Customer data
Customer data entered into the Coalesce360 platform is handled for the purpose of providing the subscribed service. Coalesce360 does not treat customer operational data as public website content.
Specific contractual commitments, data-processing terms, retention terms, and security obligations should be addressed in the applicable customer agreement.
Cookies and analytics
The website may use cookies, analytics tools, or similar technologies to understand site traffic, improve content, and maintain website performance. Users may be able to control cookies through browser settings.
Security
Coalesce360 is designed as an Azure-native SaaS platform and uses cloud-based security practices appropriate for the service. No website or online service can guarantee absolute security, but reasonable steps are taken to protect information from unauthorized access, loss, misuse, or disclosure.
Contact
Questions about this privacy policy can be sent to jeff.higdon@coalesce360.solutions.
Last updated: May 2026