Coalesce360 lets you manage the full customer journey: sales, delivery, and support — all in one platform. It also includes IBM® z/OS® mainframe change management for end-to-end production implementations, giving you a complete, affordable solution.
Sales, delivery & implementation, customer management, help desk, analytics—all together with shared data and simple workflows.
A clean UI with deep functionality: campaigns, service delivery pipelines, SLAs, billing hours, commissions, and more.
Get enterprise capabilities without enterprise pain—configure quickly, adopt fast, and realize value early.